Azure has a variety of aid plans to choose from, so that you can locate the one that exceptional meets your enterprise wishes. It is a third birthday party software program assist that promotes higher manufacturing workload environments ideal for each physical and digital worlds. This subscription control help plan typically comes with a devoted technical account supervisor to assist companies deal with and manipulate their data.
Microsoft Azure aid plans come in 4 different types.
Azure Standard Support Plan The Standard support plan consists of 24/7 phone and chat support, software program updates, and 2 hours of reaction time for essential troubles.
The Standard help plan for Azure support consists of the subsequent offerings:
24/7 Technical Support Service Health Dashboard Automated Fault Detection Software Updates and Patches Service Level Agreement Azure Basic Support Plan The Basic support plan consists of 12/7 cellphone and chat aid, software program updates, and 1 hour of reaction time for crucial troubles.
The Azure Basic Support Plan consists of the following services:
Telephone and Web-primarily based Technical Support 24/7 Service Health Dashboard Automated Fault Detection and Notification Support for Your Development and Test Environments Microsoft Premier Online Services and Software azure support plans Assurance Benefits Azure Billing and Subscription Management Azure Enterprise Support Plan The Essentials assist plan includes 24/7 phone and chats assist, software program updates, and 10 mins of response time for vital issues. It is one of the superior assist plan available for Azure customers.
The Azure Enterprise Support Plan includes the subsequent services:
Unlimited technical aid incidents with 4-hour reaction time for Severity A issues, eight-hour reaction time for Severity B troubles, and 16-hour response time for Severity C problems. Technical help 24 hours a day, 7 days a week for Severity A troubles Service Health Dashboard and Automated Fault Detection and Notification Support for Your Development and Test Environments Account Management and Billing Support Azure Training and Documentation Access to Premier Online and Software Assurance Benefits Azure Developer Support Plan And the Developer plan includes 12/7 phone support, software updates, and 5 minutes of reaction time for important problems.